Quality Goal
Overview
Quality Goal – Business Overview
Quality Goal is used to define, track, and manage specific quality objectives that support your organization’s overall quality strategy. It helps businesses clearly state what they want to achieve in terms of quality performance, such as reducing defects, improving customer satisfaction, or meeting regulatory standards. By documenting these goals, Dafater ensures that quality efforts are measurable, visible, and aligned with business priorities.
Purpose in Business Operations
The Quality Goal document serves as a formal record of quality-related targets. It allows management and quality teams to:
- Translate quality policies into actionable and measurable goals
- Align departments and employees around common quality expectations
- Monitor progress and evaluate whether quality initiatives are delivering results
- Demonstrate commitment to continuous improvement and compliance
In short, it turns quality intentions into accountable business objectives.
Prerequisites and Setup Requirements
Before using Quality Goal, the organization should have:
- A clear quality policy or quality strategy defined
- Identified key quality areas such as customer satisfaction, process efficiency, compliance, or defect reduction
- Assigned responsibility for quality management and performance monitoring
- Basic performance measurement practices in place (for example, KPIs or review cycles)
Having this foundation ensures that each Quality Goal is meaningful and achievable.
Typical Workflow and Business Fit
Define the Quality Goal
Management or the quality team creates a Quality Goal that clearly states the desired outcome, such as improving service accuracy or reducing rework.Assign Ownership
Responsibility for achieving the Quality Goal is assigned to a department, team, or role to ensure accountability.Communicate and Align
The Quality Goal is shared with relevant stakeholders so everyone understands expectations and priorities.Monitor Progress
Progress is reviewed during regular quality meetings or management reviews to assess whether the goal is on track.Evaluate and Improve
At the end of the review period, results are evaluated, and learnings are used to set new or revised Quality Goals.
This workflow ensures that quality objectives are actively managed, not just documented.
Key Business Scenarios Where Quality Goal Is Essential
- Quality management system implementation or audits
- Continuous improvement initiatives such as reducing errors or improving turnaround times
- Customer satisfaction improvement programs
- Regulatory or compliance-driven quality objectives
- Annual or quarterly business planning focused on operational excellence
In these scenarios, Quality Goal provides clarity, structure, and accountability.
Important Considerations for Users
- Quality Goals should be specific and measurable, not vague statements
- Goals should be realistic and aligned with business capabilities
- Regular review is critical; unattended goals lose their value
- Each Quality Goal should have a clear owner to avoid confusion
- Too many goals can dilute focus—prioritize what truly matters
When used thoughtfully, Quality Goal becomes a powerful tool for driving consistent quality performance across the organization.
Basic Information
- Module: Quality Management
- Document Type: Other
Fields
| Field Name | Label | Type | Required | Options | Description |
|---|---|---|---|---|---|
| goal | Goal | Data | ✓ | - | Defined quality target aligned with Dafater business objectives |
| frequency | Monitoring Frequency | Select | None, Daily, Weekly, Monthly, Quarterly | How often goal performance is monitored in Dafater | |
| procedure | Procedure | Link | Quality Procedure | Linked Dafater quality procedure supporting achievement of this goal | |
| weekday | Weekday | Select | Monday, Tuesday, Wednesday, Thursday, Friday, S... | Specific weekday for monitoring when frequency is weekly | |
| date | Date | Select | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, ... | Specific calendar date for monthly monitoring in Dafater | |
| objectives | Objectives | Table | Quality Goal Objective | Measurable objectives tracked to evaluate overall quality goal |
Child Tables
Objectives (Quality Goal Objective)
| Field Name | Label | Type | Required | Options | Description |
|---|---|---|---|---|---|
| objective | Objective | Text | ✓ | - | Quality improvement objective aligned with Dafater organizational goals. |
| target | Target | Data | - | Measurable target value defining expected quality performance outcome. | |
| uom | UOM | Link | UOM | Unit of measure used to evaluate target achievement in Dafater. |
Permissions
| Role | Read | Write | Create | Delete | Submit | Cancel |
|---|---|---|---|---|---|---|
| Desk User | ✓ | ✓ | ✓ | ✓ | ||
| System Manager | ✓ | ✓ | ✓ | ✓ |
Related DocTypes
| DocType | Relationship | Module |
|---|---|---|
| Quality Action | Linked from | Quality Management |
| Quality Review | Linked from | Quality Management |
| Quality Procedure | Links to | Quality Management |