Grievance Type

Overview

Grievance Type – Business Overview

Grievance Type is a simple but essential reference document in Dafater that helps organizations categorize and manage employee grievances in a structured and consistent way. It defines the different types of issues employees may raise, such as workplace behavior, payroll concerns, working conditions, or policy-related matters.

What Grievance Type Is Used For

In day-to-day business operations, Grievance Type is used to: - Classify employee grievances into clear, standardized categories
- Ensure grievances are recorded consistently across the organization
- Support fair handling, tracking, and reporting of employee concerns
- Enable management and HR teams to identify recurring issues and trends

By clearly defining grievance categories, Dafater helps organizations respond more effectively and transparently to employee concerns.

Prerequisites and Setup Requirements

Before using Grievance Type, the organization should: - Define common categories of employee grievances relevant to its workplace
- Align grievance categories with internal policies, labor regulations, and company values
- Ensure leadership or HR ownership agrees on naming and scope of each grievance type

This setup is typically done once and reviewed periodically as policies or workforce needs change.

Typical Workflow and Business Fit

Define Grievance Types
The organization creates a list of grievance categories, such as compensation, harassment, workload, or workplace safety.
Employee Raises a Grievance
When an employee submits a grievance, they select the appropriate Grievance Type.
Review and Handling
HR or management uses the selected grievance type to route, prioritize, and address the issue appropriately.
Analysis and Reporting
Over time, grievance types allow the business to analyze patterns and take preventive or corrective action.

This document fits into the broader employee relations and compliance process, supporting a healthy and transparent workplace culture.

Key Business Scenarios Where It Is Essential

Managing formal employee complaints and concerns
Ensuring consistent handling of sensitive or serious issues
Supporting internal audits, compliance checks, or labor inspections
Identifying recurring workplace problems that require policy or management action
Improving employee trust by demonstrating a structured grievance process

Important Considerations for Users

Keep grievance types clear and easy to understand for employees
Avoid creating too many overlapping categories, which can cause confusion
Review grievance types periodically to ensure they reflect current workplace realities
Treat grievance categorization as a support tool, not a limitation—issues should still be handled with empathy and fairness

In summary, Grievance Type provides a structured foundation in Dafater for managing employee grievances professionally, consistently, and in alignment with organizational values.

Basic Information

Module: HR
Document Type: Other

Fields

Field Name	Label	Type	Required	Options	Description
description	Description	Text		-	Brief explanation of grievance category used across Dafater processes

Permissions

Role	Read	Write	Create	Delete
HR Manager	✓	✓	✓	✓
Employee	✓
System Manager	✓	✓	✓	✓
HR User	✓	✓	✓	✓

DocType	Relationship	Module
Employee Grievance	Linked from	HR