Email Template
Overview
Email Template — Business Overview
Email Template is a business document in Dafater used to create standardized email messages that can be reused across different business activities. It helps organizations communicate consistently, professionally, and efficiently with customers, employees, and partners.
What Email Template Is Used for in Business Operations
Email Template allows businesses to predefine the content of commonly sent emails, such as notifications, confirmations, reminders, and formal communications. Instead of writing emails from scratch each time, teams can rely on approved templates to ensure:
- Consistent messaging and branding
- Faster communication
- Reduced risk of errors or missing information
- A professional and uniform tone across the organization
Prerequisites and Setup Requirements
Before using Email Template effectively, the following should be in place:
- Clear communication standards: Agreed wording, tone, and branding guidelines
- Defined business processes: Understanding when and why specific emails are sent
- Approved content: Templates should be reviewed and approved by management, legal, or compliance teams if required
- Identified audiences: Knowing who will receive each type of email (customers, employees, vendors, etc.)
Typical Workflow and Business Process Fit
Template creation
A business user creates an Email Template with a clear purpose, such as a welcome message, payment reminder, or approval notification.Review and approval
The content is reviewed to ensure accuracy, professionalism, and alignment with company policies.Reuse in daily operations
The Email Template is selected whenever a related business activity occurs, ensuring quick and consistent communication.Periodic updates
Templates are updated when business rules, branding, or messaging change.
Email Template supports smoother workflows by reducing manual effort and ensuring communication happens at the right time.
Key Business Scenarios Where Email Template Is Essential
- Customer communication: Order confirmations, service updates, follow-ups
- Internal operations: Employee notifications, policy updates, task alerts
- Finance-related messages: Payment reminders, acknowledgements, statements
- Process-driven notifications: Status updates, approvals, rejections
- Relationship management: Welcome messages, thank-you notes, renewals
Important Considerations for Users
- Keep content clear and concise: Avoid overly complex language
- Use a professional tone: Emails represent the organization’s image
- Maintain consistency: Use Email Template instead of ad-hoc emails
- Review regularly: Outdated information can confuse recipients
- Match the template to the purpose: Each Email Template should serve one clear business goal
Email Template plays a critical role in ensuring reliable, efficient, and professional communication across all areas of Dafater, supporting both daily operations and long-term business relationships.
Basic Information
- Module: Email
- Document Type: Document
Fields
| Field Name | Label | Type | Required | Options | Description |
|---|---|---|---|---|---|
| subject | Subject | Data | ✓ | - | Email subject line used in Dafater notifications |
| use_html | Use HTML | Check | - | Enable HTML formatting for Dafater email content | |
| response_html | Response | Code | Jinja | HTML email body template using Jinja variables in Dafater | |
| response | Response | Text Editor | - | Plain text email body template for Dafater messages | |
| emailreplyhelp | Email Reply Help | HTML | Email Reply Example, ,Order Over... |
Guidance and examples for creating email templates in Dafater |
Permissions
| Role | Read | Write | Create | Delete | Submit | Cancel |
|---|---|---|---|---|---|---|
| Desk User | ✓ | |||||
| System Manager | ✓ | ✓ | ✓ | ✓ |
Related DocTypes
| DocType | Relationship | Module |
|---|---|---|
| Auto Repeat | Linked from | Automation |
| Communication | Linked from | Core |
| Customize Form | Linked from | Custom |
| Delivery Settings | Linked from | Stock |
| Email Group | Linked from | |
| HR Settings | Linked from | HR |
| Payroll Settings | Linked from | Payroll |
| Request for Quotation | Linked from | Buying |
| System Settings | Linked from | Core |