Leaderboard

Overview

Leaderboard – Business Overview

What this page is used for in business operations

The Leaderboard page is used to track, compare, and recognize performance across individuals or teams within the organization. It provides management with a clear view of top contributors, productivity levels, and performance trends based on measurable business activities.

This page supports performance-driven culture, motivation, and transparency by highlighting who is leading in key operational areas.

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Key features and functionality (business perspective)

• Performance Ranking

  • Displays users ranked based on selected business metrics such as completed tasks, transactions processed, leads handled, or other measurable activities.
  • Makes it easy to identify high performers at a glance.

• Metric-Based Comparison

  • Rankings are driven by specific business indicators, allowing leadership to focus on what matters most to the organization.
  • Ensures performance measurement is objective and data-driven.

• Time-Based Analysis

  • Performance can be viewed for specific periods (daily, weekly, monthly, or custom ranges), supporting short-term monitoring and long-term evaluation.

• Transparency & Motivation

  • Encourages healthy competition by making performance visible.
  • Reinforces accountability and goal alignment across teams.

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How to navigate and use the page effectively

1. Open the Leaderboard page

   • Access it from the Desk module where performance and productivity tools are grouped.

2. Select the performance metric

   • Choose the business activity you want to evaluate (for example, tasks completed or records processed).

3. Choose the time period

   • Adjust the date range to review recent performance or historical trends.

4. Review rankings

   • The list shows users ordered from highest to lowest performance.
   • Use this to quickly assess who is exceeding expectations and who may need support.

5. Use insights for action

   • Apply the information during reviews, team meetings, or planning sessions.

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Common business scenarios where this page is used

• Sales and Operations Reviews

  • Managers review leaderboards to identify top performers and analyze productivity gaps.

• Employee Recognition

  • Used during monthly or quarterly recognition programs to reward high achievers.

• Performance Management

  • Helps managers support underperforming team members with data-backed coaching.

• Goal Tracking

  • Teams track progress toward operational targets in real time.

• Management Reporting

  • Leadership uses leaderboard insights to evaluate team effectiveness and workload distribution.

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Important information displayed on the page

• User or Team Name

  • Identifies who is being measured.

• Performance Score or Count

  • Shows the total value of the selected business metric.

• Rank Position

  • Indicates relative standing compared to others.

• Selected Time Period

  • Clarifies the timeframe for the displayed performance data.

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Business Value Summary

The Leaderboard page turns everyday operational data into clear performance insights. By making results visible and comparable, it strengthens accountability, boosts motivation, and helps leadership make informed decisions that improve overall business efficiency.

← Back to Desk

Page Information

• Module: Desk
• Page Name: leaderboard
• Standard: Yes