Route History
Overview
Route History — Business Overview
Route History is a simple but important tracking record in Dafater that helps businesses understand how users navigate within the system. It captures a log of visited screens or pages, allowing organizations to review usage patterns and support smoother daily operations.
What Route History Is Used for in Business Operations
Route History is used to:
- Keep a record of user navigation within Dafater
- Help users quickly return to recently visited screens
- Support troubleshooting by understanding where users were working before an issue occurred
- Improve productivity by reducing time spent searching for frequently used pages
Rather than focusing on data entry, Route History supports visibility, continuity, and ease of use across daily business activities.
Prerequisites or Setup Requirements
Before Route History can be used effectively:
- Users must be actively working within Dafater
- Business processes such as sales, HR, finance, or operations should already be in regular use
- Users should have appropriate access rights to view their activity history
No special configuration is required from a business perspective.
Typical Workflow and Business Fit
Route History works automatically in the background as part of daily operations:
- A user navigates through different business records or dashboards
- Each visited location is recorded in Route History
- The user can review this history to quickly return to a previous task
- Managers or support teams can use it to understand user activity patterns
It fits naturally into everyday workflows by supporting task continuity and user efficiency, without requiring additional effort from staff.
Key Business Scenarios Where Route History Is Essential
Route History is especially useful in situations such as:
- A sales executive returning to a quotation or customer record they were reviewing earlier
- An HR user retracing steps after being interrupted during employee processing
- A finance user identifying where they were working before a system issue
- Support teams assisting users who are unsure where they last worked
In these scenarios, Route History saves time and reduces frustration.
Important Considerations for Users
- Route History is a reference tool, not an approval or transaction record
- It reflects navigation behavior, not business decisions
- Users should rely on it for convenience, not compliance or audit purposes
- Regular users benefit the most, as it adapts to their daily work patterns
Summary
Route History enhances the overall user experience in Dafater by providing clarity and continuity in daily work. While simple in structure, it plays a valuable role in helping teams stay focused, recover quickly from interruptions, and work more efficiently across business processes.
Basic Information
- Module: Desk
- Document Type: Other
Fields
| Field Name | Label | Type | Required | Options | Description |
|---|---|---|---|---|---|
| route | Route | Data | - | Dafater route identifier used for navigation or workflow tracking | |
| user | User | Link | User | Dafater user associated with this route history entry |
Permissions
| Role | Read | Write | Create | Delete | Submit | Cancel |
|---|---|---|---|---|---|---|
| System Manager | ✓ |
Related DocTypes
| DocType | Relationship | Module |
|---|---|---|
| User | Links to | Core |